Frequently Asked Questions

Check-in time is typically at 3:00 PM, and check-out is at 11:00 AM.

Yes, the resort offers airport transportation for guests. Please contact the resort in advance to arrange pickup.

Unfortunately, pets are not allowed at the resort.

The resort maintains a casual dress code for dining, though some restaurants may have specific attire recommendations for dinner service.

Room amenities include air conditioning, Wi-Fi access, flat-screen TVs, mini-fridges, and tea/coffee making facilities.

Complimentary Wi-Fi access is provided for all guests throughout the resort premises.

The resort offers a range of water sports and recreational activities, including kayaking, snorkeling, paddle boarding, and swimming.

While there are no formal childcare services, the resort offers a kids’ club with supervised activities.

Yes, the resort offers dining options outside of regular restaurant hours, including room service.

Guests can arrange various tours and excursions through the resort’s tour desk.

Yes, there is a fitness center available for guests to use.

Smoking is not permitted in the resort’s indoor areas. Designated outdoor smoking areas are provided.

The resort’s cancellation policy may vary depending on the type of reservation. It’s best to check the specific terms and conditions at the time of booking.

The resort periodically offers special packages and promotions, which can be found on the resort’s website or by contacting the reservations team.

Yes, the resort offers concierge services to assist guests with local recommendations, reservations, and other requests.